ALIFSAY (BY ANMOL ONLINE MARKET)
1. Introduction
At Alifsay.com, operated by Anmol Online Market Private Limited, we are committed to providing our customers with high-quality Pakistani fashion products from trusted brands and suppliers.
Every product is carefully selected and goes through a quality checking process before shipment to ensure that customers receive products meeting expected standards of quality, design, and craftsmanship.
2. Quality Check Process
Before dispatch, products are inspected for:
• Product condition
• Stitching and finishing quality
• Fabric and embroidery details
• Packaging standards
Our goal is to ensure every order reaches customers in excellent condition.
3. Product Quality Coverage
Alifsay provides quality assurance based on the manufacturing standards of the respective brands and suppliers.
As a retailer and marketplace, we ensure proper product inspection and customer support; however, final manufacturing processes are controlled by the respective brands.
4. Quality Limitations
Manufacturing Defects:
If a product has a genuine manufacturing defect, customers should contact us within 48 hours of delivery with clear photographs and order details.
Handcrafted Variations:
Pakistani fashion products often include handmade embroidery, handwork, fabric textures, and artisan details. Slight variations in color, pattern, or finishing are natural characteristics and are not considered defects.
Normal Wear and Care:
Alifsay is not responsible for damage caused by improper washing, incorrect care, alterations, accidents, or normal usage after delivery.
5. Quality Claim Process
If you believe your product has a manufacturing issue:
Step 1 – Contact Us:
Email us at customercare@alifsay.com within 48 hours of delivery.
Step 2 – Provide Details:
Share your order number, product details, and clear images/videos showing the issue.
Step 3 – Resolution:
After review and verification, we may provide an appropriate solution including replacement, exchange, repair assistance, or store credit according to our policies.
6. Disclaimer
Alifsay.com acts as a curated fashion marketplace offering products from various brands and suppliers.
Our responsibility is limited to the original purchase value of the product. We are not responsible for indirect losses or damages caused after delivery due to misuse, improper care, or circumstances beyond our control.
Contact Information:
Anmol Online Market Private Limited
Email: customercare@alifsay.com
Website: Alifsay.com