SHIPPING POLICY – ALIFSAY (BY ANMOL ONLINE MARKET)
1. Courier Partners & Global Delivery
At AlifSay, we provide worldwide delivery through reliable international courier partners, including DHL, FedEx, and SkyNet.
All products are shipped directly from Pakistan.
2. Order Preparation & Dispatch Time
Our stitched orders are carefully prepared, quality-checked, and dispatched within:
3-5 working days
We ensure every order is properly prepared before shipping to maintain product quality.
3. International Delivery Time
After dispatch, international delivery usually takes:
7-13 working days
Delivery time may vary depending on the destination country, courier service, customs clearance, and local delivery conditions.
4. Estimated Total Delivery Time
The estimated total delivery time from order placement to doorstep delivery is:
Approximately 12-18 working days
Please note that delivery times may vary slightly due to destination, customs clearance procedures, public holidays, or unexpected courier delays.
5. Special Designer Brand & Made-to-Order Items
Some designer collections, customized orders, or items with limited availability may require additional preparation time due to brand production schedules or stock availability.
If an order requires extended preparation time, our team will inform the customer before processing the order.
In rare cases, certain items may require up to 2-5 weeks for preparation depending on the brand and availability.
6. Shipping Charges
Shipping charges are calculated based on the weight, volume, and destination of the parcel.
We offer:
- Free Shipping within Pakistan and UAE (where applicable)
- International shipping charges calculated at checkout
From time to time, AlifSay may offer free shipping promotions for selected destinations or qualifying orders.
7. Customs Duties & Taxes
International shipments may be subject to customs duties, taxes, or import charges depending on the regulations of the destination country.
Any customs duties or taxes, if applicable, are the responsibility of the recipient.
AlifSay does not control customs decisions, clearance procedures, or related charges.
8. Delivery & Courier Policy
Customers are responsible for providing accurate shipping information.
Please ensure someone is available to receive your package at the delivery address.
In some regions, including the USA, courier companies may leave shipments at the delivery address according to their local delivery procedures.
Once a shipment is confirmed as delivered by the courier company, AlifSay is not responsible for loss, theft, or missing packages.
9. Product Care Instructions
To maintain the quality and appearance of your outfit:
- Do not use bleach or stain-removing chemicals.
- Do not expose damp fabric to strong sunlight for extended periods.
- Iron at moderate temperature.
- Dry clean only. Do not wash at home.
10. Product Disclaimer
Please note:
- Fabric patterns, embroidery, laces, patchwork, and handmade details may vary slightly from the product images.
- Actual colors may vary depending on your device screen settings.
- Finishing details, especially laces on dupattas or trousers, may vary from photoshoot images.
These variations are a natural part of handcrafted Pakistani fashion.