TERMS AND CONDITIONS – ALIFSAY (BY ANMOL ONLINE MARKET)

Effective Date: June 25, 2026
1. Introduction
Welcome to Alifsay.com. This website is owned and operated by Anmol Online Market Private Limited (“we,” “us,” or “our”). By visiting, browsing, or using our website, you agree to be bound by this Agreement. These terms apply to all users of our platform.
2. Membership Eligibility
Age Restriction: Our services are available only to individuals aged 18 and older.
Account Security: You are responsible for maintaining the confidentiality of your account details. You agree to provide accurate and truthful registration information.
Account Cancellation: Anmol Online Market Private Limited reserves the right to suspend or cancel unconfirmed, inactive, or fraudulent accounts at its sole discretion.
3. Orders, Cancellations, and Shipping
​Order Cancellations: We reserve the right to refuse or cancel any order due to stock limitations, pricing errors, or fraud detection.
​Note: Orders canceled after 5 days of processing incur a 10% late fee. Cancellations due to verification failure or post-48-hour requests incur a 5% processing fee.
​Shipping Address: Shipping addresses cannot be revised once an order is successfully placed.
Delivery Issues: If a courier company makes multiple unsuccessful delivery attempts due to customer unavailability, the shipment may be returned or abandoned.
4. Return and Refund Policy
Return Window: Returns must be initiated by emailing customercare@alifsay.com and items must be dispatched within 15 days of delivery.
​Conditions: Items must be in new condition, unused, unaltered, unwashed, and undamaged, with original tags and packaging intact.
Exclusions: ‘Made-to-order’ or custom-stitched products are non-refundable as they are tailored to specific requirements. Hygiene products (innerwear) are strictly non-returnable.
Refunds/Exchanges: We offer replacements, store credit, or refunds processed to the original payment method within 7 business days upon receipt and inspection of the returned item. Return shipping is the customer’s responsibility.
5. Product Disclaimer
Please note that product specifications (weight, color, handwork details) are approximate. Minor variations in color (due to photography/monitor settings) and hand-crafted textures are inherent characteristics and are not considered defects.
6. Fraud Prevention
We actively monitor transactions for suspicious activity. If an order is flagged as fraudulent, we reserve the right to cancel all current and future orders without liability.
​7. Limitation of Liability
Anmol Online Market Private Limited is not responsible for any direct or indirect damages resulting from the use of products sold on Alifsay.com. Our liability is limited to the value of the order.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.
Contact Information:
Anmol Online Market Private Limited
Email: info@alifsay.com